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Answers common questions.

• What is virtual hosting?
• Will I be able to access my domain name with or without the WWW?
• Do you offer dial-up internet access?
• Do you support MS Front Page extensions?
• Do you offer web page design services?
• Can I check domain name availability?
• Does DaySite handle domain registration?
• Can I transfer an existing domain to DaySite?
• How long does it take before my domain name is active?
• What is the InterNIC fee for domain registration?
• Does DaySite limit the number of hits I receive a month?
• How do I transfer files to my web site?
• Will I have unlimited access to update my pages?
• Can I use my account for commercial purposes?
• Do you accept international orders?
• What contract and payment terms are available?
• Do you offer technical support?
• How long does it take to set up a new account?
• How do I place an order?
• What do the errorcodes mean?
• What type of encryption algorithm do I use for PGP(tm)?

• What is Virtual Hositng? We specialize in virtual hosting which means that you can find a home for your web site on our web servers and establish a presence on the internet. We can help register your own domain name which will become your unique address on the World Wide Web. Having your own domain name does not reveal that you are renting web space, and, since email can be addressed to your domain (e.g. WWW.YOURNAME.COM ) you will not have to announce a new email address if you change internet providers. And, with a domain name you can transfer your web presence at any time and never lose your identity since you can take your 'www.yourname.com' with you.
• Will I be able to access my domain name without the WWW? Yes, you will be able to access the domain name with or without the WWW in front. For example, you could access the domain name 'mydomain.com' by going to 'www.mydomain.com' as well as 'mydomain.com'.
• Do you offer dial-up internet access? No, you will need local Internet access in order to maintain your web site and retrieve email addressed to your site. We endorse and recommend several dial-up ISPs for this service. Providing a specialized Virtual Server service means that we do not have hundreds of modems to maintain enabling us to devote more time to our customers and to the addition of enhancements to the entire system.
• Do you support MS FrontPage? Yes, Our servers support Websites designed with MS Front Page.
• Do you offer web pagedesign services? Yes. We do offer web page design services rangingfrom a one page web for micro businesses and individuals through full featured web sites. For more information, go to Web Design or contact sales@DaySite.net.
• Can I check domain name availability? Yes. You can check domain availability direct from our web site.
• Does DaySite handledomain registration? DaySite will register new domain names with InterNIC for you. InterNIC will bill you directly for this service. We do not charge to fill out your paperwork. If you have an existing domain we will fill out and send you a modify domain name template to forward to hostmaster@internic.net. When InterNIC announces the completion of the transfer there is a 72 hour propagation period where visitors could go to either site. At the end of the 72 hours you should contact the previous host to have them delete the old domain from their records and update their DNS record. If you use this same provider for your Internet access you will not be able to access your domain site at DaySite.net until they update their DNS. During the propagation period persons accessing your site will be going to both sites until all are accessing the new site.
• Can I transfer existing domain name to DaySite? Yes. Just specify that you are requesting a transfer and NOT a new domain on the order form. You should keep the service at the present site while waiting to complete the transfer.
• How long does it take before my domain name is active? Once the InterNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes about from 1 to 3 days it becomes active. All internet providers must update their records (DNS tables) to reflect new site locations. This is called propagation.
• What is your fee fee for domain registration? At present we charges $15 a year to register a new domain name. We require a 2 year initial registration.
• Does DaySite limit the number of hits I can receive each month? No. Our experience has shown that 300MB/month is more than enough bandwidth for 99% of all websites and we use it as a bench mark. Depending on the quantity and size of your files, 2,000MB could support many thousands of hits per week. If your site begins to exceed several gigabytes of data transfer each month, we will contact you about upgrading so performance doesn't suffer.
• How do I transfer files to my web site? Files must be transferred to the web server via File Transport Protocol (FTP). WS_FTP is the most popular program for this purpose, and you can download an evaluation copy for free from this link Download Center. If you are using FrontPage, it has a built in FTP program.
• Will I have unlimited access to update my pages? You have unlimited access via FTP 24-hours a day 365 days a year. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.
• Can I use my account for commercial purposes? Yes, you can use your account for commercial purposes. The World Wide Web has become a most efficient and cost-effective means of making information, products and services available to the users of the internet community. With a DaySite virtual hosting account secure processing is available FREE, which provides an environment whereby payment information (such as a credit card number) or confidential information (such as a custom form) can be transmitted from web browser to web server in an encrypted mode. Look for the solid key for secure transaction licensing.
• Do you accept internationalorders? Yes. We are pleased to have customers around the world and we're as close as your computer. If desired, we can host non-US domain name extensions, including .cc, .uk, .nv, .co, .to, and any other.
• What contract and payment terms are available? We bill in monthly increments for standard users and do not require a minimum contract beyond the initial set-up and first month fee. We accept MasterCard, Visa, and American Express as well as personal and business checks. Email us if you wish to wire transfer as you form of payment.
• Do you offer technical support to customers? Yes. We encourage our customers to send email to support@DaySite.net with questions or concerns about their web site. We are relatively quick to respond to support email up to about 11pm EST on week days. If we cannot offer a solution to a concern within a reasonable timeframe, we will invite you to call us or we'll call you directly.
• How long does it take to set up a new account? Virtual web sites are set up within 24 hours, and most times will be done the same day. Once an account is set up an activation notice will be sent you via email including a userid, password, and FTP hostname. You can begin uploading files to your new web site immediately. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or transfer.
• How do I place an order? You can place an order for a virtual host account directly from our web site 24 hours a day by using our online order form, or by calling (877) 329-4839(toll free) or (904) 672-6285 between the hours of 8 am to 7 pm EST Monday through Friday.
• What type of encryption algorithm do I use for PGP(tm)? DaySite supports RSA encryption. PGP version 5.0. We do not currently support DSS/Diffie-Hellman encryption keys. For more information on PGP and other Security issues visit our Security page at: http://DaySite.net/WebHosting/security.htm
• What do the errorcodes mean?

100 Continue	409 Conflict
101 Switching Protocols	410 Gone
200 OK	411 Length Required
201 Created	412 Precondition Failed
202 Accepted	413 Request Entity Too Large
203 Non-Authoritative Info	414 Request-URI Too Large
204 No Content	415 Unsupported Media Type
205 Reset Content
206 Partial Content	500 Server Error
300 Multiple Choices	501 Not Implemented
301 Moved Permanently	502 Bad Gateway
302 Moved Temporarily	503 Out of Resources
303 See Other	504 Gateway Time-Out
304 Not Modified	505 HTTP V. not supported
305 Use Proxy
400 Bad Request
401 Unauthorized
402 Payment Required
403 Forbidden
404 Not Found
405 Method Not Allowed
406 Not Acceptable
407 Proxy Authentication Req
408 Request Time-Out

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